March 13, 2020 – MEMO to Residents – COVID-19
Here is the link to the memo: https://www.northamptonhousing.org/wp-content/uploads/2020/03/COVID19-Resident-Memo-2.pdf
We were just informed by Mayor Narkewicz that effective Monday, March 16, 2020, all Northampton Municipal Buildings, including the Senior Center, will be closed to the public for two weeks. Our first priority at the Northampton Housing Authority is always the safety of our residents and employees therefore, our offices will be closed to the public from March 16, 2020 to March 27, 2020.
Following the CDC and Massachusetts Department of Health guidance to minimize exposure between employees, and also between employees and the public, our management teams will be working remotely and answering phones/email communication. The on-call maintenance team will be available to complete any emergencies that arise but we ask residents to be aware that nonemergency work orders will not occur during this time for the safety of both our residents and employees. Our on-call teams will be following all of the latest guidance when entering units and working in common areas to minimize exposure. Please notify our office if you are experiencing flu-like symptoms, or have recently.
We have already received questions regarding rent and are cognizant that many hourly workers will lose income in March and possibly April and want to assure residents we will be lenient during this emergency period with regard to documentation accepted to verify the decrease in income or increase in deductions. We do not want residents being concerned about these changes at this time and we will work with all residents regarding these concerns.
We will continue to update residents as additional guidance and recommendations are received.